Sales Policy for Modamavel

Effective Date: December 23, 2024

Welcome to Modamavel, your trusted brand for high-quality and safe toys for children. We are committed to providing exceptional service and a seamless shopping experience. Our sales policy is designed to ensure that your shopping experience with us is enjoyable, secure, and transparent. By purchasing from Modamavel, you agree to the following terms and conditions.

1. General Information

Modamavel offers a wide variety of toys for children, ranging from educational toys, interactive playsets, creative building kits, and more. We carefully select products to ensure safety, fun, and developmental benefits for children of all ages. Our primary goal is to bring joy to children and peace of mind to parents through our product range.

You can browse and shop our collection easily via our official website: www.modamavel.com. We provide worldwide shipping, ensuring that families everywhere can enjoy the best toys from Modamavel.

2. Ordering and Payment Process

Placing an Order:

  • Visit our website www.modamavel.com to browse and choose your favorite toys.
  • Once you have selected your items, proceed to checkout where you will be required to provide your shipping details.
  • The payment can be made securely using a variety of methods, including credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other digital payment systems available on our platform.

Order Confirmation:

  • After placing an order, you will receive an email confirmation containing details about your purchase, including a summary of the items, total cost, and estimated shipping times.

Shipping Information:

  • Shipping Charges: Shipping costs are calculated based on the delivery location and order weight.
  • Delivery Time: Estimated delivery times depend on your location. Domestic orders typically take 5-7 business days, while international orders may take longer.
  • Tracking: You will receive a tracking number for your order once it has been shipped.

3. Returns and Exchanges

At Modamavel, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a 30-day return and exchange policy. Please read the following guidelines carefully:

  • Eligibility for Returns: Products must be in their original, unused condition and packaging.
  • Return Process: To initiate a return, please contact us at [email protected] within 30 days of receiving your order. We will provide you with detailed instructions on how to return your items.
  • Refunds: Refunds will be processed after we receive the returned product and verify its condition. Refunds will be issued to the original payment method.
  • Exchanges: If you prefer to exchange an item, we will send the replacement once we receive your return, at no additional charge (subject to stock availability).

Non-Returnable Items:

  • Used or damaged items.
  • Clearance or sale items (unless defective).

4. Customer Service

We strive to provide excellent customer service and are here to assist you with any questions or concerns. You can reach us via:

Our customer service team is available Monday to Friday, from 9 AM to 5 PM EST, and will respond to your queries promptly.

5. Privacy Policy

We value your privacy and are committed to protecting your personal information. Our website uses the latest encryption technologies to ensure the security of your data. We do not share your information with third parties without your consent.

For more information on how we handle your data, please review our full Privacy Policy available on our website.

6. Discounts and Promotions

From time to time, Modamavel may offer discounts, promotions, or special sales events. These promotions are subject to terms and conditions, and eligibility may vary depending on the specific offer. Please check our website regularly for updates on current offers and discounts.

7. Product Availability

At Modamavel, we strive to keep our stock levels updated. However, due to high demand, certain items may occasionally be out of stock. If an item is unavailable, we will notify you as soon as possible and offer alternatives or a refund.

8. Safety and Quality Assurance

All products sold at Modamavel comply with industry safety standards and regulations. We prioritize the well-being of children, ensuring that every toy we offer is tested for safety, durability, and age-appropriateness.

We encourage parents and guardians to always supervise children while playing with toys, especially those with small parts or components that may pose a choking hazard.

9. Disclaimer

While we make every effort to ensure the accuracy of the information on our website, errors may occasionally occur. Modamavel reserves the right to correct any mistakes, inaccuracies, or omissions, and to change or update information without prior notice.

By shopping with Modamavel, you acknowledge that you have read and agreed to the terms and conditions of our Sales Policy. If you have any questions or require assistance, please don’t hesitate to contact us at [email protected].

Thank you for choosing Modamavel, where fun and safety meet!